General Terms and conditions

IDENTITY OF THE ENTREPRENEUR
[i], a brand of Etoilé Noire B.V.

Address:
Minervaplein 41-2
1077TM Amsterdam
The Netherlands

Contact: [email protected]
CoC-number: Etoilé Noire 65733584

This website is operated by [i]. Throughout the site, the terms “we”, “us” and “our” refer to [i]. We offer this website, including all tools, information, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Lightspeed. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Online store terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country or province of residence, or that you are the age of majority in your country or province of residence and you have given us your consent. When you are below the age of majority in your country or province of residence we ask a parent or caregiver to place the order for you.

We are not responsible for your access or use of the services in a way that is not in accordance with applicable law. You may not use our service or products for any illegal or unauthorized purpose nor may you, in the use of the service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

If you do not agree with the Terms you must immediately cease using and accessing the services.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

General conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Accuracy, completeness and timelines of information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Modifications to the service and prices

We will do our utmost best to display our product as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Accuracy of billing and account information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Shipping & Return Policy.

Intellectual property rights

1. All rights of intellectual property which the products delivered by [i] pursuant to an agreement lie with [i] and will continue to lie with them expressly.The commissioning and the acceptance by the Counterparty of the delivered products therefore explicitly does not constitute the transfer of the rights referred to.
2. The right of use granted is not transferable. The Counterparty does not have the right without the prior written consent of [i] to render public, sell, let, sub-license, dispose of, multiply, create copies of intellectual property rights, nor to provide them to third parties for any purpose whatsoever.
3. It is not permitted to the Counterparty to remove or change any indication regarding copyrights, brands, trade names, or other rights of intellectual property, also including indications regarding the confidential character and the secrecy of the intellectual property rights. The Counterparty guarantees that he will not do anything or refrain from doing anything that violates the intellectual property rights, renders invalid these rights and/or endangers the property of these intellectual property rights.
4. [i] cannot be held accountable in any manner with regard to the breach of any right of industrial or intellectual property or of any other exclusive right which is the result of any modification in or to products sold and/or delivered or services provided by or on behalf of [i].

Personal Information

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

Disputes and applicable law

1. To all offers, agreements, and deliveries made or issued, entered into, conducted or executed by or on behalf of [i], Netherlands legislation is applicable.
2. All disputes, also including those only considered such by one party, that flow from or are related to an agreement to which these general conditions are applicable or the implementation thereof and that cannot be resolved amicably, will be settled by the Court of Law in The Hague as the court of first instance, under the proviso that if a certain court has been designated as competent pursuant to mandatory law, the dispute will be settled by the court thus designated as the court of first instance, and all matters without prejudice to the right of [i]  to place attachments and to take or have taken other preliminary measures in those places and before those judicial institutions where it appears desirable to [i].

Delivery

[i] will deliver the order products at the address our customer has provided. The products will be at the own account and risk from the moment customer has received the products.

[i] work with MyParcel a trusted company that offers a secure delivery worldwide.

[i] will try based on a best effort obligation to deliver the products within two (2) to seven (7) business days from the order confirmation in Europe. A delivery date or period is never a strict delivery period or term and cannot be construed as a deadline, resulting in the liability of [i]. for any damages incurred by customer.

If the product, due to any delay in delivery, cannot be delivered in whole within seven (7) business days also not in whole within a period of twenty-one (21) days from the order confirmation [i] will notify the customer and the customer has the right to terminate the order without costs and without being liable to [i]. After termination [i] will pay back any amount already paid by the customer.

In the case parties do agree on a strict delivery term or deadline, [i] will only be in default after [i] has failed to adhere to a notice of default containing a reasonable term to still comply with the order.

[i] is entitled to partial delivery, unless explicitly agreed otherwise by parties in writing or if the nature of the order does not provide for partial delivery. In case of partial delivery the invoice for the partial delivery must be paid according to the payment conditions on the invoice, unless parties explicitly agreed otherwise in writing.

Returned to sender

Orders refused or deemed undeliverable by MyParcel will be returned to [i] Headquarter. We will contact the customer via email and phone a total of three times before cancelling the order. Customers who still want to receive the package must pay for a new shipping label.

Exchanges

[i] does not provide any exchanges. For a different size or style, please return your original item(s) and place a new order online separately. Returns can be made by sending an email to [email protected]

International returns

We do not provide shipping labels for international returns or exchanges returning back to [i]. International customers interested in a return for a refund or exchange must cover return shipping costs. For more information on making an international return please email [email protected]

Defective items

If an item is received damaged or defective, please contact customer service immediately at [email protected].

Price and payment

All prices on the website, order confirmation and on any documentation or correspondence, are in Euro and include any Value Added Tax (VAT).

Unless stated otherwise, customer must pay full amounts while placing the order confirmation.

If customer contests the invoice, she/he must file the protest against the invoice within seven (7) days after the date of the invoice and mention the reasons for his protest clearly and in full. If the customer does not protest against the invoice within the aforementioned term, he is considered to have accepted the invoice.

[i] is allowed to increase the prices after three (3) months after order confirmation/conclusion of agreement if they are a direct result of Dutch law or regulations. In this case the Customer has the right to terminate the order/agreement on the date the price increase is effective.

Price increases within three (3) months of the order confirmation/conclusion of agreement are only allowed if they are a direct result of Dutch law or regulations.

Cancellation right consumers

Consumer has the right in case of an online buy at the website to terminate the agreement/order without reason (“Cancellation Right”) within a reflection period (“Reflection Period”) of fourteen (14) days after receiving the product. [i] has the right to ask for the reason of cancellation, but consumer cannot be obliged to provide the reason.

If [i] does not provide Consumer with the by law prescribed information about the cancellation right or does not provide Consumer with the model withdrawal form for the execution of the Cancellation Right the Reflection Period will end twelve (12) months after the reflection period.

If [i] provides Consumer with the mentioned format and/or model withdrawal form within twelve (12) months after the start date of the original reflection Period, the reflection Period will end fourteen (14) days after the consumer receives the information and/or the model withdrawal form.

Obligations of consumer during reflection period

Consumer will take due care of the product and the packaging during the reflection period. Consumer will only unwrap and use the product to the extent necessary to assess the nature, features and functioning of the product. The starting point for the assessment by consumer is the inspection consumer would perform if buying the product in a physical store.

Performance of cancellation right consumer

If consumer makes use of his/her cancellation right he/she has to notify [i] within the reflection period by sending an email to [email protected].

As soon as possible, but within fourteen (14) days after the day following the consumer will send the Product back to:

[i]

ATT: Returns

Minervaplein 41-2, 1077TM te Amsterdam The Netherlands

Please read more on our Shipping & Return page 

Pre Order

Items listed as pre order, please expect delivery within the delivery date window stated on the product description. When placing pre order note the full amount will be charged. In case you change your mind, please send us an email to [email protected] within 14 days after placing the pre-order. For more information on your pre order, please inquire at [email protected] or DM us @i_wear_i

Contact information

Questions about the Terms of Service should be sent to us at [email protected].